Dialogue processing memory for incident solving in man-machine dialogue

Authors:

• Zygmunt Vetulani

Abstract

The present paper aims to analyse some difficult problems in man-machine dialogues and to draft solutions based on the idea of Dialogue Processing Memories. The idea behind the well known technique of translation memories is to economise effort by re-use of previously translated fragments. This could be adapted to other text processing domains, in particular to the field of man-machine dialogue. Simulation of correct human behaviour could be based on memorising the dialogue fragment or, more adequately, the results of its processing. The mechanism of extraction from the memory should be triggered by the same element which had earlier triggered the memorisation mechanism. Each case of making such use of Dialogue Processing Memory may be stored for possible future use with a memory refreshment/oblivion mechanism. © Springer-Verlag Berlin Heidelberg 2005.